Data controller
The data controller is Tedesco Vincenza, Italian tax code TDSVCN84M51A089O, San Leone, Agrigento (AG), Italy. Privacy requests may be sent to tedescovincenza84@gmail.com.
Personal data processed
Depending on how you use the website, the following data may be processed:
- Technical and browsing data: IP address, request data, browser or device information and security logs processed by the hosting infrastructure.
- Availability enquiries: the details entered in the website form are used on your device to prepare a WhatsApp message. They are not stored in the website database through this action and are sent only if you continue on WhatsApp.
- Reviews: display name, selected property, rating, comment, language and publication consent. Reviews are stored as pending and are only made public after moderation.
- Administration data: the authorised administrator’s ChatGPT account name and email may be used to protect the private area and record moderation activity.
- Communications: information voluntarily provided by email, telephone or third-party communication services.
Purposes and legal bases
- Answering enquiries and taking steps before a booking, on the basis of the user’s request.
- Publishing a review, on the basis of the consent expressly given in the review form.
- Operating, protecting and preventing abuse of the website, on the basis of the controller’s legitimate interest.
- Complying with applicable legal, accounting or authority requirements.
You may withdraw consent to publication at any time without affecting processing already carried out lawfully.
Data retention
Data is retained only for as long as required for the purpose for which it was collected and for any legal obligations. Approved reviews remain visible until they are no longer relevant or until the author requests removal. Pending or rejected reviews are retained only for the time needed for moderation, security and abuse prevention, and are then deleted. Technical logs follow the retention periods applied by the infrastructure providers.
Your rights
Where applicable, you may request access, rectification, erasure, restriction, portability or object to processing, and withdraw consent. To exercise your rights or request the removal of a review, write to tedescovincenza84@gmail.com. You may also lodge a complaint with the Italian Data Protection Authority or the competent supervisory authority in your country.
Security, minors and changes
Reasonable technical and organisational measures are used to protect data. The booking enquiry and review functions are intended for adults. This notice may be updated when the website’s functions, providers or applicable rules change; the date shown at the top identifies the current version.